Privacy policy

Privacy Policy, Terms and Conditions

This text describes the general policies, terms and conditions (the General Terms and Conditions) applicable to the use of the FT website and its related companies.

• GLOSSARY

  “FT”: Factotal S.A., Rol Único Tributario N°96.660.790-4, closed corporation, incorporated in Chile and its related companies FT Vendor Finance Chile S.A., Rol Único Tributario N° 76.140.676-0, closed corporation, incorporated in Chile; Factotal Leasing S.A. Sole Tax Roll No. 99,557,070-K, closed corporation, incorporated in Chile; FT Corredores de Seguros SpA, Rol Único Tributario N°76.196.802-5, joint stock company, incorporated in Chile; and FT Capital S.A. RUC N°20600163346, public limited company incorporated in Peru.

  “Users”: all those natural or legal persons who are duly authorized to do so, enter the website and enter their data through forms.

  Any person who does not accept these General Terms and Conditions, which are mandatory and binding, must refrain from entering their data or those of their representatives.

  The User must read, understand and accept all the conditions established in the General Terms and Conditions and the Privacy Policies as well as in the other documents incorporated therein by reference.

  In the case of legal entities, by accepting these terms and conditions of use, you declare that you are acting in the name and representation of a duly constituted company or organization, and that you have sufficient legal and contractual powers to bind that entity to comply with this agreement.

  We are committed to being transparent about the data we obtain under the law or with your consent.

  The words used in the General Terms and Conditions will be used in their natural and obvious sense unless they have been previously defined in this instrument.

• INFORMATION WE OBTAIN

  Identification of the company or organization you represent, which may include its company name, address and RUT.

  Your name and identification card.

  Contact information for you and the company or organization you represent, including email addresses and telephone numbers.

  The user who accepts these conditions is aware that they can be contacted by all existing means according to the contacts provided, that is, by telephone, text messages (sms) and email", or others, as appropriate.

• HOW WE OBTAIN THE INFORMATION

  We obtain data from public or private information sources that you have expressly provided to us, such as the Internal Revenue Service portal.

  We may also obtain data from freely accessible sources, such as public databases and records, official newspapers and bulletins, fraud prevention lists, social networks and the Internet.

• WHAT WE DO WITH THE INFORMATION

  In general, we access and extract information to verify your identity and/or that of the company or organization you represent, to automate contracting processes, financial evaluation, purchase opportunities, sales and intermediation of products and services, to carry out statistical analysis of trends. , to offer products and services that may be of interest to you or the industry in which you participate, for the prevention of crimes and fraud, for training of algorithms and computer systems, and for other purposes that you have expressly authorized us.

  We will communicate the information with our technology providers and with those third parties that you have expressly authorized us to do.

  We may dissociate the information, so that it cannot be identified by third parties with the company or organization you represent, and use it as statistical data.

• HOW WE PROTECT YOUR INFORMATION

  Your information always travels and is stored encrypted, with the highest security standards available.

  Your information is stored in isolation in unique repositories that are not shared with any other company or entity, other than FT.

  No one will have material knowledge of the keys to the access credentials to sources of information that you provide us.

  We will not communicate information that may identify you, or the company or organization you represent, without your express authorization.

  All our platforms and services operate on a cloud infrastructure, which complies with Chilean financial regulations on data processing outsourcing.

  The physical infrastructure on which we operate is scalable, has a high availability design, average monthly uptime over 99.9% and integrated error tolerance functionality. Additionally, the infrastructure has no scheduled maintenance or downtime periods.

  Our processes follow the ISO 27001 standard on confidentiality, integrity and availability of information.

  We audit and review our security procedures on an ongoing basis.

• PERSONAL INFORMATION

  If the information that we access with your authorization includes data relating to an identified or identifiable natural person, we will process that information in the manner and for the purposes informed in these conditions of use, or in the manner and for the purposes that, from time to time in time, you expressly authorize us.

  You can exercise your rights of access, rectification, cancellation or opposition regarding your personal data.

• RESPONSIBILITY FOR INFORMATION

  We are not responsible for the veracity, accuracy or fitness for the purposes required, of the information we process from public or private sources.

• WEB TRACKING

  Using technology, this website collects and stores data for marketing and optimization purposes. This data can be used to create user profile pseudonyms.

• THE USE OF SOCIAL NETWORKS COMPLEMENTS

  Plug-ins from social networks such as Facebook, Linkedin, Twitter and others that exist or appear in the future may be incorporated into our web pages. The associated services come respectively from said companies (or “providers”).

  To find out details or complements of said “Suppliers”, we suggest visiting their respective websites.

  To improve the protection of your data, when you visit our websites these plugins are implemented as social buttons. This form of integration ensures that, when accessing one of the pages containing these plugins, the user is not automatically connected to the providers' servers. Only by activating the plugins will the browser create a direct link to the providers' servers. The content of various plugins is then transmitted from the respective provider directly to the user's browser and will subsequently appear on the screen.

  Plugins inform the provider which pages the user has visited. When you browse our website connected with the username of the indicated companies, the provider can display the user's interests, that is, the information you are visiting.

  By using these options (for example, liking or writing a comment), this information will also be transmitted to your Facebook, Linkedin, Twitter, etc. user account.

  To prevent these providers from being able to relate the visit to our pages with your user account, you must disconnect your user account before visiting our websites.